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Privacy Policy

Last updated: August 22, 2025

Ojai Recovery (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:
  • Personal Information – such as your name, phone number, email address, and insurance details when you complete forms or contact us.
  • Health Information – information you share with us about your treatment needs, which is protected under HIPAA.
  • Usage Data – information automatically collected about how you use our website (such as IP address, browser type, and pages visited).

2. How We Use Your Information

We use the information we collect to:
  • Provide treatment-related services and verify insurance
  • Communicate with you about your inquiries
  • Improve our website and user experience
  • Maintain compliance with HIPAA and other applicable laws

3. Confidentiality & HIPAA Compliance

All health-related information you provide is protected under the Health Insurance Portability and Accountability Act (HIPAA). We do not share your health information without your written consent, except as required by law.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only with:
  • Insurance providers (to verify coverage)
  • Treatment professionals directly involved in your care
  • Legal or regulatory authorities, when required

5. Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

  • Access and request a copy of your records
  • Request corrections to your information
  • Withdraw consent for communication at any time

7. Cookies & Tracking

Our website may use cookies or similar technologies to improve browsing experience. You may choose to disable cookies in your browser settings.

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
  • Insurance providers (to verify coverage)
  • Treatment professionals directly involved in your care
  • Legal or regulatory authorities, when required

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: